VIP FAQ

What are the benefits of the Hometown VIP program?
– 3% in points on your purchases
– 10 points added automatically the month of your birthday and the birthday of an optional secondary member (a spouse, parent or child, for instance)
– VIP giveaways and contests
– VIP specific promotions and deals
– E-newsletter

At which restaurants can I earn or use my VIP points?
You can earn and use your points at any of our Hot Corner Concepts restaurants: Austin’s American Grill (both locations), Moot House, Big Al’s Burgers and Dogs, and Comet Chicken.

Where can I sign up for the Hometown VIP Program?
You can sign up in person at either Austin’s location or at the Moot House. You can also sign up online at hotcornerconcepts.com.

What if I forgot to bring my card?
No problem! We can look up your VIP account by name or phone number.

What should I do if my VIP card is worn out, or got lost or stolen?
Thanks for being a longtime VIP member! We no longer issue physical VIP membership cards, so just let your server know your name or phone number when you get your bill and we can look up your account. If you’re worried that someone else might be using your account, send an email to dennis@hotcornerconcepts.com and we’ll get the problem sorted out.

My server forgot to ask if I was a VIP. Can I still earn points for my meal?
Sure. Contact the restaurant where you dinned. They can look up the amount of your bill and we can add your points.

How do I check my point balance online?
You can check your VIP account balance here. Enter your VIP account number in the box that says “Enter Card Number” then click the “Look it up” button. You should next enter your last name in the box and click “submit.” You should now be able to see your VIP account balance. If you don’t know your VIP Account Number, send an email to dennis@hotcornerconcepts.com and we can give it to you.

I have moved or changed my email address. How can I update my contact info?
Just write your new contact info on the bottom of your receipt and leave it with your server or send an email to dennis@hotcornerconcepts.com.

I have more questions! Who should I ask?
Talk to Dennis, our VIP Program Coordinator. You can reach him at 970.266.2612 or send him an email at dennis@hotcornerconcepts.com.